NINAIV

de Parfum

“More than a fragrance. A feeling you remember.”

DISTILLING ESSENCES18%
35% Extrait Concentration • Compounded in India

LEGAL & COMPLIANCE

Privacy Policy

Last updated: August 2024 · Effective immediately for all visitors and clients.

1. Our Commitment to Your Privacy

At NINAIV™ ("we", "our", or "us"), we hold your privacy with the utmost reverence. This Privacy Policy details how we collect, use, safeguard, and disclose information when you visit or make a purchase from ninaiv.in or interact with our atelier concierge.

2. Information We Collect

When you interact with our website, we may collect the following data:

  • Personal Contact Details: Full name, shipping/billing address, phone number, and email address.
  • Transactional Information: Products purchased, order amounts, and payment transaction identifiers processed securely by certified gateways (Razorpay, Stripe, UPI). We do not store credit card CVVs or bank passwords.
  • Device & Browsing Data: IP address, browser type, time zone, and cookies used to maintain your cart and session preferences.

3. Purpose of Data Processing & Direct Marketing

We process your data strictly for legitimate commerce purposes:

  • To fulfill, pack, insure, and deliver your orders via our courier partners (BlueDart, FedEx, InPost, TNT, DHL).
  • To send order confirmations, invoice receipts, and live tracking notifications via SMS/Email.
  • To send newsletters and private batch notifications only when you have explicitly consented via our opt-in checkbox. You may unsubscribe at any moment via the link in any email.

4. Data Protection & Non-Disclosure

Your personal information is never sold, leased, or rented to third parties for advertising brokers. Data is shared solely with vetted technology infrastructure providers (e.g., payment gateways, courier dispatch API, encrypted cloud database).

5. Your Rights & Data Requests

You have the right to request a copy of the personal data we hold about you, request corrections, or ask for total account deletion. To exercise these rights, please contact our data officer at ninaivperfumes@gmail.com.

6. Contact the Atelier

If you have any questions or grievances regarding our privacy practices, you can write to us at:

NINAIV Luxury Fragrances Pvt. Ltd.

Email: ninaivperfumes@gmail.com

Atelier: Ninaiv, DG 20, TN Police Housing Society Appartments, Melakottaiyur, Chennai 600127.